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Spear phishing, the exploit that APT10 utilized, is specifically targeted and personalized towards the victim themselves.Phishing is a generalized exploit through email where the threat actor masquerades themselves as a trustworthy organization to broadly target a mass group of victims.Two variations of phishing exist: phishing and spear phishing. This may sound like old news to you, but the matter of fact is, hackers use phishing because they succeed. Two mains exploits hackers use against MSPs Provides enterprise services or cloud hosting.Stores significant quantities of client data on MSPs internal infrastructure.Unfettered and direct access to their clients’ networks.Remote management of customer IT and end-user systems.Thus, leaving MSPs and their clients vulnerable for greater amounts of intellectual property or sensitive data to be stolen.Īttractive features for hackers, does your MSP offer the following? Once the gateway is open, it allows them to move on to other networks and it’s end-points. Since MSPs operate with a high-level control of their clients, once this is hacked, the path of the actor is straightforward. It is hard to overlook the attractiveness of an MSP, its network, and the vast array of service offerings it may provide.
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Why MSPs are a high-payoff targets for espionage Only recently has MSPs been a focus for such treat organizations. FireEye identified APT’s primary targets as US Defense Industrial Base (DIB), and businesses in the construction, engineering, technology, and telecom sector. Ever since 2009, APT10 and its predecessors have been observed by Threat Intelligence Organization, FireEye. Multiple MSP businesses were targeted from 2016 onwards, and it is likely that APT10 had already begun to do so since 2014. Intrusion activity indicated a pattern of work that aligned with China Standard Time (UTC+8), thus assessing APT10 as likely to be a China-Based threat actor. Given the scale of the launched campaigns, the activity identified is likely to reflect only a small portion of the threat actor’s operations in total. Several countries were targeted worldwideĪPT10 directly targeted government organizations and universities in Japan, simultaneously targeting MSP businesses in Canada, US, Australia, Europe, South America, and Asia. The data of interest that was successfully exfiltrated was easily channeled back through compromised MSP networks, creating a tough trail to follow or trace.
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See the PwC full report here referenced in this article.ĭisguised as multiple identities: Red Apollo, CVNX, StonePanda, and MenuPass Team, APT10 refocused their target on MSPs after discovering that compromising MSP's networks was an efficient method of information collection.
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'Operation Cloud Hopper' successfully deployed sophisticated cyber attacks on MSPs and their clients, allowing for unprecedented access to their intellectual property and sensitive data. In April 2017, PricewaterhouseCoopers UK (PwC UK) and BAE Systems exposed APT10 through an initial research report after observing them for several years.